Compare Essential, Professional, and Business by the features and capacity your team needs. Plans are priced per technician, with free requester accounts. Explore the open pilot while paid subscriptions are being prepared.
See what you can try in the demoChoose the features and capacity your support team needs. Requester accounts stay free on every plan.
Three monthly plans · Subscriptions opening soonA complete ticket workflow, from the first request to the final fix.
Coordinate work, measure service, and make the workspace your own.
Higher shared allowances for more demanding support operations.
Explore the features available today while we prepare subscriptions. Plans are $29.99, $59.99, and $99.99 USD per tech per month, billed monthly before applicable tax. All plans include security, MFA, free requesters, and CSV export. Storage and monthly usage allowances are shared per workspace; files are limited to 25 MB. AI Assist requires a configured provider and Admin opt-in. Pilot access and existing subscription prices are preserved.
Essential covers the ticket portal, a connected support mailbox, knowledge articles, private notes, attachments, and basic reporting. Explore all help desk features before choosing the capacity your team needs.
Professional adds full reporting, service targets, device inventory, branding, and automation allowances. Business provides higher shared allowances and AI Assist controls when configured. See the reporting workflow or review mailbox setup requirements.
The interactive demo uses sample tickets and needs no account. Pilot signup does not require payment. For questions about plan limits or your setup, contact Troublesheet.
